Skip to main content


Showing posts from 2013

Tuning Guide for StorageCraft Software on Servers

Instructions: Use the following sections to help improve performance with your Windows server in regards to StorageCraft software. Paging file When the server is running low on memory and more is required immediately, the operating system uses hard drive space to simulate system RAM by swapping out memory pages not currently required. This is known as virtual memory and is often called the paging file. For the best performance of Windows, follow these rules: Create a fixed size paging file that is 1.5 times the size of physical memory. Fixed size means the initial size and the maximum sizes have the same value. (Fig. 1)Fig.1 - Initial and Maximum Sizes screen. Avoid placing a paging file on the system or boot drive.Do not place paging files on separate partitions that are on the same physical disk.Avoid placing a paging file on a fault tolerant drive especially a mirrored (RAID-1) volume. Paging files do not need fault tolerance – they need speed.
Memory ManagementRegistry keys can be mo…

Crash Dump (Memory Dump) on a Server

Hello Friends,
Sometimes we need to have the Crash Dump (Memory Dump) for a Server which keep restarting. These dumps are always helpful to diagnose the root cause of the problem. Below are the commands to get it manually:-
wmic / process where(caption=csrss.exe) call terminate
Note : Replace with the name of the server. You can try the IP address if name is not working.


-- Use the below command to force a memory dump on the same server.
wmic /node:localhost process where(caption=csrss.exe) call terminate

Let me know if you have any questions.
Thanks Pankaj

(Sbset 404 Cannot open file C_VOLC_VOLC_VOL-b001.spf (-2 The system cannot find the file specified.))

Hello Friends,
We found that one of our server not doing backup since last some hours. When we see the Backup History we found the error (Sbset 404 Cannot open file \\Backups\C_VOLC_VOLC_VOL-b001.spf (-2 The system cannot find the file specified.)
Actually this is happening because by mistake the previous backup image name has been changed like C_VOLC_VOLC_VOL-b001.spf .
Just go to below registry of the machine (HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ShadowProtectSvc\Parameters\Jobs\GUID\Tasks\GUID (GUID being the backup job ID).
and changed the DiffGenImage to the correct file name.

Restart the Shadow Protect Service and run the backup again.

It will work fine now.

For details follow this article :-

IT Solutions team

Unable to connect to the Server via Remote Desktop Connection (mstsc)

We have a Window 2003 Server. Its working perfectly fine. Since morning we getting issues from user that they are not able to connect to this server via Terminal Session (MSTSC- Remote Desktop Connection).
We checked and found
- All Settings Seems OKAY
- No Error in the Event Viewer
- All Services running fine.

When we look for Terminal Service manager we found that there is an option Called "Down". Just Right Click on this and Click "Reset". The issue will be resolved.

Let us know if you still have the same problem.

VSS Error 12293 and 12298

Hello Friends,
We have Shadow Protect Backup Solution installed on some WIndows Server 2003 Server.
We keep getting Error in Event viewer for VSS (12293 and 12298).
We searched on Internet and found that if you install these patches these error will go.
reference article:-

You can try and Let us know if you have any questions.

IT Solutions team

How to convert .VDI to .VMDK and .VMDK to .VDI

Hello Friends,

If you working with Virtual Machines (Oracle Virtual Box and VMWARE), Then sometimes we need to convert the Disk files from .VDI to .VMDK and .VMDK to .VDI.
Below are the commands to make it convert. (To convert make sure that Oracle Virtual BOX installed).

To convert from .VDI to .VMDK:-
 c:\program files\sun\VirtualBox> VBoxManage clonehd "The Path of.vdi" "The Path of .vmdk" -format VMDK
Hit <<Enter>>.
It will starts converting.

To convert from .VMDK to .VDI:-
c:\program files\sun\VirtualBox> VBoxManage clonehd "The Path of.vmdk" "The Path of .vdi" -format VDI
Hit <<Enter>>.
It will starts converting

*****The Path can be change of Virtual box as per your installation.*****

Let me know if you face any issues.

Thanks for reading this.

How to export mailbox details in a text or excel file?

One of my customer asked me to send the list of mailboxes used in his Organization. I checked on Exchange Console and send him the screenshot.
He told me that he not needed the screenshot, He needed the mailbox details in Excel or Text file format.
I found one command for that which you can use in your "Exchange power shell" to export the mailbox details in text file:-
get-mailbox > mailboxsize.txt

You will get the file in C:\windows\system32. You can copy the file from here and send to your manager/customer.

Thanks for reading this article..!!
(Share your feeback..)

Minimum Requirements for WIndows 8

If you are going to install Windows 8 then please make sure below minimum requirements should be met:-

1) Processor: 1 gigahertz (GHz) or faster with support for PAE, NX, and SSE2
2) RAM: 1 gigabyte (GB) (32-bit) or 2 GB (64-bit)
3) Hard disk space: 16 GB (32-bit) or 20 GB (64-bit)
4) Graphics card:MicrosoftDirectX 9 graphics device with WDDM driver

Windows Installer coordinator keep running again and again

Sometimes you found that when you installing some MSI package on TS/XenApp Server, The installation is not completing and you getting one Pop-Up "Windows installer Coordinator" which seems continuously running.
 To resolve this create and set the following dword value to 0:
HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\Terminal Services\TSAppSrv\TSMSI\Enable

If this value is not present then create it your self.

The issue will be resolved.

You can find more information in this link

Unable to Open Trend Micro Worry Free Business Security Console 503: Service Unavailable error.

We installed the Trend Micro Server on a Windows Server 2008 Server. Since last some days we are unable to open the Trend Micro Console. Its saying page cannot be displayed.
We rebooted the Server already. All Services seems OKAY.
There are instances that the Application Pool unexpectedly stops and does not restart automatically. As a result, you will get the 503: Service Unavailable error.
To resolve the issue, do either of the following:

Option I:
1.Click Start > Run.
2.Enter "cmd" and click OK.
3.From the command prompt, enter the following command to start the application pool:
%windir%\system32\inetsrv\appcmd start apppool OsceAppPool

Option II:
1.Open Internet Information Services (IIS) Manager.
2.Go to Application Pool.
3.Start OsceAppPool.
4.Click Advanced Settings.

5.Make sure that Start Automatically is set to "True"
I checked and found its resolved now.
Let me know if you have any questions..

"Options" option not working on OWA (Outlook Web Access)

When we opening a OWA and Going to options to change the password/Configure the Out of Office or something else, We are getting logged out.


To resolve this you must have to connect to your Exchange Server.
Go to EMC > Server Configuration > Exchange Control Panel > ECP > Properties. Made the change the ECP Settings (changed from Use Form based authentication to Basic Authentication). It will work now.

Error 404 Cannot Open File smb (-2 The system cannot find the file specified.)

Dear Friends,
We having StorageCraft Shadow Protect installed and we found that backups are getting failed.
The Error saying Cannot open the file.On all our jobs we see strange names for the backup files,
i.e. C_VOLC_VOLC_VOL-b001.spf (-2 The system cannot find the file specified.)
E_VOLE_VOLE_VOL-b001.spf (-2 The system cannot find the file specified.)
It should be C_Vol-b001-spf and E_VOL-b001.spf.

To resolve this you must follow below steps:-

1) Open the Registry (Start > Run > Regedit)
2) Navigate to HKLM\System\CurrentControlSet\Services\ShadowProtectSvc\Parameters\Job
Open the GUID , you will see Tasks, under takes you have for each volume a individual GUID
On the right side check the Key
If the Value is like: C_VOLC_VOLC_VOL-b001.spf is wrong
Change it to
C_VOL-b001.spf ( of course the complete path) 

You need to check this for all volumes.

3) After this not forget to restart the ShadowProtect Service.
Run the incremental backup now

It will work n…

Mcafee SAAS Protection getting disabled / uninstall..!!

Hello Friends,

We found one strange issue with some servers (Windows Server 2008 R2). We found that the Mcafee Services are in disabled state, When we reboot the Server the Services deleted automatically.
We made the Interactive Service in Disabled Mode and again installed the Mcafee SAAS Protection. But Again after some time the Mcafee Service gone to disable state.

We contacted to Mcafee Support and they asked us to :-
1) Reboot the Server once
2) Download the Uninstall Utility from Mcafee Portal, Run it and made the reboot of server again.
3) Now Try to install the Mcafee SAAS protion in Silent Mode (Via VSSsetup.exe and Bacth file).
Its installed and Put it under observation.

Its working fine now.

Feel free to ask any Questions / Feedback..!!

Thanks and regards

Windows Server 2012 installation requirements

Windows SBS 2011 Standard Known Post Installation Event Log Errors and Warnings

Known Post Installation Errors and Warnings

The following errors may be reported in the application event log:

Source: Microsoft-SharePoint Products-SharePoint Foundation
EventID: 6772
Message: There was an internal error invoking the timer job '{6486B72C-3B64-44D3-8117-1E48A4A1E4B8}' for service '{3099C545-3246-44A6-A610-C95D350C64D3}

Source: Microsoft-SharePoint Products-SharePoint Foundation
EventID: 6398
Message: The Execute method of job definition Microsoft.SharePoint.Search.Administration.SPSearchJobDefinition (ID 67371ad5-7be6-42ba-8b9b-30ae9c54d935) threw an exception. More information is included below. Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding

Resolution: The errors are benign and may be safely ignored.

Problem: The following error may be reported in the system event log:

Source: Microsoft-Windows-DistributedCOM
EventID: 10016
Message: The application-specific permission settings do not…

How to change the language of ESX Console to English?

Sometime when we connect to ESX Server from a machine via VSphere Client, We found that the Language is Non-English.
If you face this problem, You can change the Language to English via Opening the Console again via below command:-
Start > Run > C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\Launcher\VpxClient.exe -locale en_US

(Alternately you can look for VpxClient.exe because the Location of this file could be change as per the OS version).

Difference between Windows Server 2008 R2 and 2012

How to reboot a Server from a Command Prompt?

Dear Friends,

If you found that there is any server in your network which seems Hanged (You are able to Ping but not able to Login), and You want to reboot the machine from the command Prompt, You can Perform the Below Command from the Command Prompt.

shutdown /f /r /m \\MachineNameorIPAddress

Machine name or IP Address if the Machine name and IP Address of the machine you want to reboot.
Please either use the Machine name or IP Address.

Thanks and regards

ShadowProtect:Cannot Consolidate:Keyfile not found

We have ShadowProtect MSP version installed on a Server. We are using the StorageCraft Image Manager to consolidate and Verify the image. We found that we are getting Error "Cannot Consolidate:XXXXXX.spi Keyfile not found
We checked and found that everything is correct.
Finally when we contacted the StorageCraft team they suggest us to create a Key file from C:\PrgramFiles\StorageCraft\Keymaker.exe
Run this EXE, Use the Password (Any password which you can remember), Browse the Same file (Which is in the Error),After selection give the extention .spk and save it.
Refresh the Image manager (Restart the service) and Check.
It will be resolved.

For details follow this article.